Privacy Policy

At TradeX AI, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our AI-powered trading platform.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Trading preferences and settings
• API keys (encrypted) for exchange connections
• Payment information (processed securely by Stripe)
• Communication history with our support team

2. How We Use Your Information

We use your information to:

• Provide and maintain our trading services
• Generate personalized AI trading signals
• Process payments and manage subscriptions
• Send important updates and notifications
• Improve our AI algorithms and platform
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures including:

• 256-bit AES encryption for data at rest
• TLS 1.3 for data in transit
• API keys encrypted with RSA-4096
• Regular security audits and penetration testing
• SOC 2 Type II certified infrastructure

4. Trading Data

We do NOT have access to your exchange accounts or funds. Our platform only:

• Reads market data through read-only API keys
• Sends trading signals (which you execute manually or via your configured bots)
• Does NOT have withdrawal permissions

5. Third-Party Services

We use trusted third-party services including:

• Cloudflare (CDN and security)
• Stripe (payment processing)
• SendGrid (email delivery)

6. Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Export your data
• Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@tradexai.ai